Covid-19 Protocols

COVID-19 PROTOCOLS

At this time, more than ever, the well being of our clients, recipients, staff and community are the upmost importance to us. We would like to thank you for your support of Tastefully Twined., not just during challenging times like these, but all of the time.

We recognize that, with social distancing, lock-downs and people feeling increasingly isolated and disconnected, gifting can be a powerful way to maintain connections in both our personal and professional lives. Our online store remains open 24/7. Please know that we are taking all the Ontario Health recommended steps in our offices and production facility. This is the time to send your love with gifts to people celebrating special occasions in isolation to show you care even when you can’t be there.

The health and well-being of our clients, our employees, and the community are of utmost importance to us and so we have implemented a number of protocols related to COVID-19, specifically:

    • We have drastically increased the strength and frequency of cleaning and disinfection, focusing heavily on frequently-touched surfaces such as tables, doorknobs, light switches, handles, desks, faucets, and sinks, per WHO guidelines.

    • We are encouraging staff to wash hands frequently throughout the day. We are also encouraging staff to maintain adequate distance between one another at all times when working, during breaks, at meetings and at all other times.

    • Wherever possible, we have asked that each member of our team work from home.

    • We are closely monitoring information from Toronto Public Health, the Ontario Ministry of Health, the Public Health Agency of Canada, and the World Health Organization for updates and communicating these updates to our team so they can remain safe both inside and outside of the workplace.

From the bottom of our hearts, thank you for your business and support. We look to support our community and country as best we can during these uncertain times.

Sincerely,

Dharmi & Muni
Founders of Tastefully Twined

 

Disclaimer Letter

As always, we are committed to the exceptional customer service and product quality you are accustomed to, even during these unprecedented and challenging times.

Our teams are working overtime to produce and ship the top-quality Tastefully Twined products to you as quickly as possible. You may experience delays due to the number of orders being processed as well as delays we are encountering from our vendors, which is a worldwide phenomenon at this time. We always strive to ensure the gift you selected is as beautiful as you see it, at times due to inventory we may have to replace product for greater or equal value.

We want to thank you in advance for your loyalty and your patience, as we are all taking on this challenge together and adapting to the current situation. We hope our gifts put a smile on your face!